Terms & Conditions

PS Emmylou Cruise Terms & Conditions: Summary Only – Please download and read our terms and conditions in full

Welcome aboard PS Emmylou! Please take a few moments to read through the following terms and conditions that apply to your booking.

Booking and Payment:

• All bookings must be made through our website, via email or over the phone.
• A deposit of $400 per person is required at the time of your booking which is non refundable. 
• Full payment is due 90 days prior to departure.
• If your booking is made within 90 days of departure, full payment is required at the time of booking.

Cancellation and Refund Policy:

• All cancellations must be made in writing and received by us.
• If cancellation occurs more than 91 days prior to departure, Loss of Deposit. 
• If cancellation occurs between 90 and 61 days prior to departure, 50% of the Gross Fare will be lost.
• If cancellation occurs within 60 days of departure, 100% of the Gross Fare will be lost

Changes to Itinerary:

• We reserve the right to make changes to the itinerary due to weather conditions, operational requirements, or other unforeseen circumstances.
• If we need to cancel a cruise, we will provide a full refund of the fare paid or offer an alternative cruise.
• We are not responsible for any additional expenses or losses incurred as a result of itinerary changes or cancellations.

Passenger Responsibility:

• It is the responsibility of each passenger to ensure that they have the correct documentation for travel.
• Passengers must behave responsibly and follow the instructions of the crew.
• Passengers must not bring any illegal substances or dangerous items onboard the vessel.
• We reserve the right to refuse to carry any passenger who is deemed to be a risk to the safety and comfort of other passengers and crew.

Limitation of Liability:

• We are not liable for any loss or damage to personal belongings or injury to passengers, except where such loss or injury is caused by our negligence.
• We are not liable for any losses or expenses incurred as a result of delays or cancellations, except where such delays or cancellations are caused by our negligence.
• Our liability is limited to the amount paid for the cruise.

By making a booking with us, you agree to these terms and conditions. We look forward to welcoming you aboard PS Emmylou!